Effective Date: January 12, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the products, services, websites, landing pages, and related digital properties operated by Done Deal Home Solutions LLC (“Company,” “we,” “us,” or “our”), including any communications or interactions conducted through email, telephone, SMS/MMS, or other electronic means (collectively, the “Website”).

By accessing, browsing, or using any part of the Website, submitting information, or communicating with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Website or provide us with any information.

We reserve the right, in our sole discretion, to modify, update, or revise these Terms at any time. Any changes will be effective upon posting to the Website. Your continued use of the Website or continued communications with us after such changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. Electronic Contracting and Communications

By using the Website or any of our services, submitting information, or indicating acceptance of these Terms (including by clicking “I Agree,” where applicable), you consent to the use of electronic records, electronic signatures, electronic contracts, and electronic delivery of notices, disclosures, and communications. Text messages may be sent using an automatic telephone dialing system, where permitted by law.

You agree that all electronic agreements, notices, disclosures, and records provided to you electronically satisfy any legal requirement that such communications be in writing, in accordance with the Electronic Signatures in Global and National Commerce Act (“E-SIGN Act”) and applicable state laws.

Electronic Communications

By providing your contact information, you consent to receive communications from Done Deal Home Solutions LLC electronically, which may include:

• Service-related or transactional communications, confirmations, and updates;
• Administrative or legal notices required by law;
• Marketing or promotional communications only where you have provided prior express consent, and subject to your right to opt out at any time.

We may communicate with you via email, SMS/MMS text message, telephone, postings on our Website, or other electronic means consistent with your preferences and applicable law.

• SMS Opt-Out: You may opt out of text messages at any time by replying STOP.
• SMS Help: Reply HELP for assistance.
• Email Opt-Out: You may unsubscribe using the link provided in marketing emails.

Consent to receive marketing communications is not a condition of purchase.

Withdrawal of Electronic Consent

You may withdraw your consent to receive electronic communications by contacting us at:

Email: offers@donedealhomesolutions.com
Phone: 508-545-9223

Please note that withdrawal of consent may limit our ability to provide certain services or communications electronically, but will not affect the validity of any prior electronic transactions or agreements.

3. Account Creation

Certain features or services offered through the Website may require you to create an account or submit identifying information.

If you create an account or provide account-related information, you represent and warrant that all information you submit is accurate, current, and complete, and you agree to promptly update such information as necessary to maintain its accuracy.

You are responsible for safeguarding any login credentials, access links, or authentication information associated with your account or communications. You agree to notify us immediately of any unauthorized use of your account or suspected security breach.

To the maximum extent permitted by law, Done Deal Home Solutions LLC is not responsible for any loss, damage, or unauthorized activity resulting from your failure to maintain the confidentiality of your account credentials or from unauthorized access to your account, except where such loss is caused by our gross negligence or willful misconduct.

We reserve the right to suspend or terminate accounts that contain inaccurate, misleading, or incomplete information, or that are used in violation of these Terms or applicable law.

4. Intellectual Property and Use Restrictions

All content made available on or through the Website—including, without limitation, text, graphics, images, logos, trademarks, service marks, software, code, databases, design elements, and other materials (collectively, the “Content”)—is owned by or licensed to Done Deal Home Solutions LLC and is protected by applicable intellectual property laws, including copyright, trademark, and other proprietary rights.

Subject to these Terms, you are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website solely for your personal or internal business purposes and only in connection with evaluating or requesting our services.

You may not:

• Copy, reproduce, modify, adapt, publish, distribute, transmit, sell, license, or otherwise exploit any portion of the Website or Content without our prior written consent;
• Remove, alter, or obscure any copyright, trademark, or proprietary notices;
• Use the Website or Content for any unlawful, misleading, or competitive purpose;
• Scrape, harvest, extract, or compile data or content from the Website through automated or manual means.

Limited downloading or printing of Content is permitted solely for personal or internal business use, provided that no Content is modified and all proprietary notices are retained. Nothing in these Terms grants you any ownership or other rights in the Website or Content beyond the limited license expressly stated above.

5. Database License and Use Restrictions

Subject to these Terms, Done Deal Home Solutions LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Website and any associated databases or compiled content solely for your personal or internal business purposes and only in connection with evaluating or requesting our services.

You may not:

• Reproduce, copy, modify, publish, repackage, sell, sublicense, distribute, transmit, or otherwise commercially exploit any database content or compiled materials made available through the Website;
• Create or attempt to create derivative works, databases, directories, or publications based on our content;
• Use automated means (including scraping, crawling, or data harvesting tools) to extract or collect data from the Website or its databases.

You may download or print limited portions of content on an occasional basis solely for internal, confidential use, provided that such content is not altered and all proprietary notices are retained.

All rights not expressly granted in these Terms are reserved by Done Deal Home Solutions LLC.

6. Service Availability and Modifications

Done Deal Home Solutions LLC reserves the right, in its sole discretion, to modify, update, suspend, restrict, or discontinue all or any portion of the Website, services, features, content, or functionality at any time, temporarily or permanently, with or without notice.

We do not guarantee that the Website or any services will be available at all times or without interruption. Access to the Website may be interrupted due to maintenance, system failures, updates, or circumstances beyond our reasonable control.

To the maximum extent permitted by law, Done Deal Home Solutions LLC shall not be liable for any loss, damage, or inconvenience arising from the modification, suspension, or discontinuation of the Website or any services or features.

7. Fees and Payments (If Applicable)

Certain services or offerings made available through the Website may be subject to fees, which will be disclosed to you prior to any payment obligation.

If you elect to purchase or engage paid services:

• You agree to pay all applicable fees, charges, and taxes in accordance with the pricing, billing terms, and payment schedules presented to you at the time of purchase or engagement;
• Unless expressly stated otherwise in writing, all fees are non-refundable once services have commenced or been rendered;
• We reserve the right to modify pricing or fees for future services at any time, provided that such changes will not apply retroactively to services already paid for.

Payments may be processed through secure third-party payment processors. By submitting payment information, you authorize Done Deal Home Solutions LLC to share necessary information with such processors solely for the purpose of completing transactions and managing payments. We do not store or process full payment card details directly.

All payment processing is subject to the terms, conditions, and privacy policies of the applicable third-party payment provider.

8. Disclaimer of Warranties

The Website and all content, information, services, and materials made available through the Website are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

To the maximum extent permitted by applicable law, Done Deal Home Solutions LLC disclaims all warranties, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant or represent that:

• The Website or any content will be accurate, complete, current, or reliable;
• The Website will be uninterrupted, timely, secure, or free from errors, viruses, or other harmful components;
• Any defects or errors will be corrected.

Your use of the Website is at your sole risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Done Deal Home Solutions LLC, its affiliates, owners, officers, employees, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to or use of the Website, services, or content, even if advised of the possibility of such damages.

To the extent that liability is not otherwise excluded, the total aggregate liability of Done Deal Home Solutions LLC for any claim, loss, or damages arising out of or relating to these Terms or your use of the Website shall not exceed the greater of:

• (i) the total amount, if any, paid by you to the Company for services during the six (6) months immediately preceding the event giving rise to the claim; or
• (ii) One Hundred U.S. Dollars (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, liability will be limited to the fullest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Done Deal Home Solutions LLC, its affiliates, owners, officers, directors, employees, agents, and service providers from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your access to or use of the Website or services;
• Your violation of these Terms;
• Your violation of any applicable law, regulation, or third-party right.

This indemnification obligation does not apply to the extent that any claim arises from the Company’s gross negligence or willful misconduct.

11. Third-Party Links

The Website may contain links to third-party websites, applications, platforms, or services (“Third-Party Sites”) provided solely for your convenience or reference. Done Deal Home Solutions LLC does not own, control, operate, or endorse any Third-Party Sites and is not responsible for their content, accuracy, availability, functionality, or practices.

By accessing or using any Third-Party Site, you acknowledge and agree that:

• Your interaction with Third-Party Sites is entirely at your own risk and is subject to the terms, conditions, and privacy policies of the applicable third party;
• We make no representations or warranties regarding the security, accuracy, or reliability of any information, products, or services provided by Third-Party Sites;
• Done Deal Home Solutions LLC shall not be liable, directly or indirectly, for any loss, damage, or claim arising out of or relating to your use of or reliance on any Third-Party Site or its content;
• The inclusion of a link on the Website does not imply any endorsement, affiliation, sponsorship, or recommendation by the Company of the Third-Party Site or its operators.

We encourage you to review the applicable terms and privacy policies of any Third-Party Site before accessing it or providing any personal information.

12. Confidentiality of Login Credentials

If you are provided with, or create, a user ID, password, access link, or any other authentication credentials associated with your account or communications (“Login Credentials”), you agree to maintain their confidentiality and security at all times.

You are responsible for all activity that occurs under your account or through the use of your Login Credentials, whether such activity is authorized by you or not.

You agree to:

• Not disclose, share, or permit access to your Login Credentials to any third party;
• Notify Done Deal Home Solutions LLC immediately at offers@donedealhomesolutions.com of any actual or suspected unauthorized use of your account or any security breach;
• Take reasonable steps to safeguard your Login Credentials, including logging out of sessions where applicable and securing devices used to access the Website;
• Use available security features (such as multi-factor authentication, where offered) and maintain appropriate device and account security practices.

We reserve the right to suspend, restrict, or terminate access to the Website or related services if we reasonably believe that your Login Credentials have been compromised, misused, or shared in violation of these Terms.

To the maximum extent permitted by law, Done Deal Home Solutions LLC is not responsible for any loss or damage resulting from your failure to maintain the confidentiality or security of your Login Credentials. However, this limitation does not apply to losses caused by the Company’s gross negligence or willful misconduct.

13. User Submissions

If you submit, upload, transmit, or otherwise provide content, information, or materials to the Website or through our services (“Submissions”), you grant Done Deal Home Solutions LLC a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, display, distribute, and otherwise utilize such Submissions solely for legitimate business purposes, including operating, promoting, and improving the Website and our services.

You represent and warrant that:

• You own or otherwise have the necessary rights, licenses, and permissions to submit the Submissions;
• Your Submissions do not infringe, misappropriate, or violate any intellectual property, privacy, publicity, or other rights of any third party;
• Your Submissions comply with these Terms and applicable laws.

We reserve the right, but are not obligated, to review, monitor, edit, remove, or refuse any Submissions at our sole discretion, without notice.

To the extent permitted by applicable law, you waive any moral rights or similar rights you may have in your Submissions, solely to the extent necessary for us to exercise the rights granted under this section.

14. Dispute Resolution

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or any services provided by Done Deal Home Solutions LLC, shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws principles.

Informal Resolution First

Before initiating any formal legal proceeding, you and the Company agree to first attempt to resolve any dispute in good faith through informal discussions. Either party may initiate this process by providing written notice describing the dispute and the requested relief. If the dispute is not resolved within thirty (30) days after notice, either party may proceed as set forth below.

Arbitration

Except as otherwise prohibited by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or the services shall be resolved by binding arbitration administered by JAMS in accordance with its applicable rules.

• The arbitration shall take place in Massachusetts, unless the parties agree otherwise;
• Each party shall bear its own attorneys’ fees, and the arbitration costs shall be allocated in accordance with the JAMS rules and applicable law;
• The arbitrator shall have exclusive authority to resolve all disputes regarding the interpretation, applicability, or enforceability of these Terms.

Court Jurisdiction for Permitted Claims

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened misuse of intellectual property, confidential information, or unauthorized access to the Website.

To the extent a dispute is not subject to arbitration, you agree that such claims shall be brought exclusively in the state or federal courts located in the Commonwealth of Massachusetts, and you consent to personal jurisdiction and venue in such courts.

Class Action Waiver

To the maximum extent permitted by law, you agree that any dispute resolution proceedings shall be conducted only on an individual basis and not in a class, collective, consolidated, or representative action. You waive any right to participate in a class action or class-wide arbitration against the Company.

U.S.-Only Applicability

These Terms are intended to apply only to users located in the United States. If you access or use the Website from outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws.

15. Age Restriction

The Website and services are intended solely for individuals who are eighteen (18) years of age or older. By accessing or using the Website, submitting information, or engaging with our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If you are under 18, you must not:

• Access or use the Website;
• Register for an account;
• Submit any personal or contact information;
• Request offers or services; or
• Communicate with us through forms, messaging tools, SMS, or telephone.

If we become aware that personal information has been collected from an individual under the age of 18 without a lawful basis or required consent, we will promptly take reasonable steps to delete such information from our records.

We reserve the right, in our sole discretion, to suspend or terminate access to the Website or services for any user we reasonably believe to be under the required age or who has misrepresented their age.

16. California Consumer Rights Notice

Under California Civil Code § 1789.3, California residents are entitled to the following consumer rights notice:

If you have a question, concern, or complaint regarding the Website, our services, or your interactions with us, you may contact:

Done Deal Home Solutions LLC
Email: offers@donedealhomesolutions.com
Phone: 508-545-9223
Mailing Address: 82 Wendell Ave, STE 100, Pittsfield, MA 01201, USA

We will make commercially reasonable efforts to address and resolve your inquiry in a timely manner.

If you remain dissatisfied, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:

By Mail:
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834

By Phone:
(800) 952-5210

This notice is provided pursuant to California law and is in addition to any other rights or remedies you may have under applicable state or federal law.

17. Termination

These Terms remain in effect for as long as you access or use the Website or any services provided by Done Deal Home Solutions LLC.

Termination by You

You may terminate your use of the Website at any time by discontinuing access and use of the Website and, where applicable, closing your account or ceasing all communications with us. Any obligations or liabilities incurred prior to termination—including payment obligations, if applicable—will survive termination.

Termination or Suspension by Us

We reserve the right, in our reasonable discretion, to suspend, restrict, or terminate your access to the Website or services, in whole or in part, with or without notice, if we reasonably believe that:

• You have violated these Terms, applicable law, or the rights of any third party;
• Your conduct poses a risk to the security, integrity, or reputation of the Website or the Company;
• Your continued access is no longer commercially or operationally feasible.

We may also modify, suspend, or discontinue the Website or any services at any time in accordance with these Terms.

Effect of Termination

Upon termination, all rights granted to you under these Terms will immediately cease. Termination does not entitle you to any refund unless otherwise required by applicable law or expressly agreed to by us in writing.

Survival

All provisions that by their nature should survive termination shall remain in effect, including but not limited to intellectual property rights, disclaimers of warranties, limitations of liability, indemnification obligations, dispute resolution provisions, and governing law.

18. Force Majeure

Done Deal Home Solutions LLC shall not be liable or responsible for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay results from events beyond its reasonable control (“Force Majeure Events”).

Force Majeure Events may include, without limitation:

• Acts of God, including floods, hurricanes, earthquakes, fires, or other natural disasters;
• War, terrorism, civil unrest, riots, or other acts of violence;
• Governmental actions, laws, orders, restrictions, regulations, or emergency measures;
• Strikes, lockouts, labor disputes, or other industrial disturbances;
• Power outages, internet or telecommunications failures, cyberattacks, or denial-of-service attacks;
• Epidemics, pandemics, or public health emergencies;
• Failures or disruptions of third-party service providers, hosting providers, utilities, or suppliers essential to the operation of the Website or services.

During the continuance of a Force Majeure Event, our affected obligations shall be suspended for the duration of the event. We will use commercially reasonable efforts to resume performance as soon as practicable after the Force Majeure Event has ended.

If a Force Majeure Event continues for a period of more than sixty (60) consecutive days, either party may terminate these Terms upon written notice, without further liability, except for obligations accrued prior to the effective date of termination.

•  Earnings & Income Disclaimer

Any statements, examples, projections, or representations regarding income, profits, savings, or earnings made by Done Deal Home Solutions LLC (“Company,” “we,” or “us”) are provided for educational and informational purposes only and are estimates of potential outcomes, not guarantees.

There is no assurance that you will achieve any particular financial result or outcome by using our Website, services, information, or materials. Your individual results may vary significantly, and any reliance on such information is at your own risk.

You acknowledge and agree that:

• Any income, earnings, savings, or return-on-investment figures referenced are not typical, guaranteed, or promised results;
• Actual results depend on numerous factors beyond our control, including but not limited to your experience, skills, financial resources, effort, business practices, market conditions, and external economic factors;
• Any testimonials, case studies, or examples shared are illustrative only and do not represent or guarantee future performance;
• Real estate, business, and related activities involve inherent risks, including the risk of financial loss or loss of capital, and may not be suitable for all individuals.

You are solely responsible for conducting your own independent due diligence and evaluation before making any business, financial, or investment decisions. We strongly recommend that you consult with your own legal, financial, tax, or other professional advisors before relying on any information provided by us.

To the maximum extent permitted by law, Done Deal Home Solutions LLC disclaims any liability for your financial, business, or investment decisions, outcomes, or losses—whether direct or indirect—arising from your use of or reliance on the Website, services, or information provided.

•  General Disclaimer

The information, content, materials, programs, products, and services provided by Done Deal Home Solutions LLC (“Company,” “we,” or “us”) through the Website or related platforms are provided for general informational and educational purposes only.

Nothing on the Website or in our services is intended to constitute, and should not be construed as:

• Legal advice;
• Tax advice;
• Accounting advice;
• Financial, investment, or professional advice.

You acknowledge and agree that:

• No attorney-client, accountant-client, fiduciary, or other professional relationship is created by your use of the Website or services;
• Any reliance on information provided by the Company is undertaken at your own risk;
• You are solely responsible for consulting with qualified legal, financial, tax, accounting, or other professional advisors before making any legal, financial, investment, or business decisions.

To the maximum extent permitted by applicable law, Done Deal Home Solutions LLC disclaims all liability for any loss, damage, or adverse consequences—whether direct or indirect—that may result from your reliance on information obtained through the Website, programs, products, or services.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or notices expressly incorporated by reference (collectively, the “Agreement”), constitute the entire agreement between you and Done Deal Home Solutions LLC regarding your access to and use of the Website and services.

This Agreement supersedes all prior or contemporaneous agreements, representations, communications, or understandings, whether written or oral, relating to the subject matter hereof.

No waiver, modification, or amendment of this Agreement shall be effective unless made in writing and posted by the Company or otherwise expressly agreed to in writing by an authorized representative of Done Deal Home Solutions LLC.

22. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be deemed modified and enforced to the maximum extent permitted by applicable law so as to reflect, as closely as possible, the original intent of the parties.

If such modification is not possible, the affected provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

23. Contact Information

If you have any questions about these Terms, your rights, or our services, you may contact us using the information below:

Done Deal Home Solutions LLC
Email: offers@donedealhomesolutions.com
Phone: 508-545-9223
Mailing Address: 82 Wendell Ave, STE 100, Pittsfield, MA 01201, USA